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Service and Training

Thermatool understands that you need every minute of production you can get. Running an efficient operation gives your business the edge that it needs in such a competitive environment. In order to get the most out of your investment, it is vital that all components of your Thermatool equipment are routinely inspected by a Thermatool customer support specialist. Service and Training are two essential parts to running an efficient operation.

Benefits of calling Thermatool

  • On-site service calls
  • In-depth process knowledge of equipment
  • Qualified to work in the most demanding mills
  • Available for repair and preventative maintenance
  • Global network of resources throughout the Inductotherm Group
  • Unparalleled 24/7 year round service and technical support hot-line

If questions arise, whether technical or operational, our customer support is available 24/7 to make certain you have the support you need in any situation.

When an issue arises we encourage you to reach out to our service team immediately:

203-468-4125
203-468-4252 (afterhours)

Our technicians are trained extensively on Thermatool equipment to provide the most effective support and recommendations. Supporting our in-field technicians is a network of engineers and a wealth of industry knowledge.